Shipping policy
Last updated: July 10, 2026
This Shipping Policy explains how orders placed through GearzoStore are processed and delivered.
Where we ship
We ship to the countries and regions available during checkout. Shipping availability, methods, and costs may vary by destination and product.
The applicable shipping cost will be displayed before the customer completes payment.
Processing time
Orders are normally processed within 1–3 business days after payment is successfully confirmed.
Business days are Monday through Friday, excluding public holidays. Orders placed during weekends or holidays will normally begin processing on the next business day.
Processing may take longer during high-volume periods, promotional events, holidays, supplier delays, or when additional order verification is required.
Estimated delivery time
After dispatch, standard delivery normally takes approximately:
7–20 business days
Including processing, the typical total timeframe is approximately:
8–23 business days from the date the order is placed
These are estimates and not guaranteed delivery dates. Delivery times can vary because of the destination, carrier operations, customs processing, weather, public holidays, incorrect address information, and other circumstances outside our reasonable control.
Third-party fulfillment
GearzoStore works with third-party suppliers and fulfillment partners. Products may be stored and dispatched from different warehouses or countries.
When an order contains multiple products, the items may arrive in separate packages and on different dates. Customers will not be charged additional shipping solely because an order is divided into multiple packages unless this was clearly disclosed during checkout.
Tracking information
When tracking is available, the customer will receive a shipping confirmation containing a tracking number or tracking link.
Tracking information can require several business days to become active after dispatch.
Address accuracy
Customers are responsible for providing a complete and accurate delivery address.
Contact us immediately if an address needs to be changed. We cannot guarantee that an address can be modified after processing or shipment has begun.
GearzoStore is not responsible for delivery failures caused by an incomplete or incorrect address supplied by the customer. Additional delivery or reshipping charges may apply.
Customs, duties, and import taxes
Some international orders may be subject to customs inspections, import duties, taxes, handling charges, or other government fees.
Unless expressly stated during checkout, these charges are not included in the product price or shipping charge and are the responsibility of the recipient.
GearzoStore does not control customs processing or determine the amount of these charges.
Shipping delays
We will make reasonable efforts to communicate known material delays.
Delays caused by carriers, customs authorities, weather, natural events, strikes, public holidays, or other circumstances outside our reasonable control do not automatically qualify an order for a refund while it remains in transit.
Please contact us if tracking has not updated for an extended period or the estimated delivery window has passed.
Packages marked as delivered
If tracking indicates that an order was delivered but it cannot be located, please:
- Confirm the delivery address on the order.
- Check with household members, neighbors, reception desks, or building management.
- Check any safe delivery locations around the property.
- Contact the shipping carrier.
- Contact GearzoStore at linguaversepro@gmail.com.
Please report the issue as soon as reasonably possible, preferably within seven days of the recorded delivery date.
Lost packages
If an order appears to be lost in transit, contact us with the order number. We will investigate the shipment with the carrier or fulfillment partner.
When a package is confirmed as lost, we may provide a replacement or refund, depending on product availability and the circumstances.
Damaged packages
If an order arrives damaged, retain the product, packaging, and shipping label. Contact us with photographs or video evidence so that we can assess the issue.
Contact
Email: linguaversepro@gmail.com
Phone: +595 972 227 120
Instagram: @gearzostore